Privacy Policy

Last updated: 29 August 2026

Sitcher Automation("we", "us", or "our") respects your privacy. This policy explains how we collect, use, and protect personal information when you visit www.sitcher.co.za or contact us through this website.

Information we collect

We may collect the following information when you use our website:

Name and email address submitted through our contact form
Phone number if you choose to provide it
Message content and service details you send us
Basic technical data such as browser type, device, and pages visited

How we use your information

We use your information to:

Respond to enquiries and quote requests
Communicate with you about garage door, motor, gate motor, and intercom services
Improve website performance and user experience
Protect our website from spam and abuse
Measure marketing effectiveness when you accept analytics cookies (Google Tag Manager)

Legal basis

We process personal information based on your consent when you submit our contact form, and our legitimate interest in operating and improving our business website, in line with POPIA where it applies.

Sharing of information

We do not sell your personal information. We may share data only with trusted service providers that help us operate the website, such as hosting, email delivery, Google Tag Manager, and security providers. These providers may only use your data to perform services on our behalf.

Data retention

We keep contact form submissions only for as long as necessary to respond to your enquiry, manage our business relationship, and meet legal or accounting requirements.

Your rights

Under applicable data protection laws, including POPIA in South Africa, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent.

Security

We take reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet is completely secure.

Third-party links

Our website may contain links to third-party websites such as Facebook or WhatsApp. We are not responsible for the privacy practices of those websites.

Contact us

If you have questions about this privacy policy or wish to exercise your rights, contact us at info@sitcher.co.za or call 060 716 0044.